Privacy Policy

Last updated: October 1, 2025

Welcome to InfiniTea Candles.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order or create an account
• Sign up for emails or marketing communications
• Contact us through forms or customer service

This may include:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed securely through third-party providers)

We also automatically collect certain information through cookies and analytics tools (such as IP address, browser type, and site activity) to improve your experience.

2. How We Use Your Information

We use your information to:

• Process and ship orders
• Communicate with you about your order, updates, or promotions
• Improve our website, services, and customer experience
• Comply with legal or regulatory requirements

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share information with trusted service providers who help us operate our business, such as:

• Shipping carriers and logistics partners
• Payment processors
• Email and marketing platforms
• Website hosting providers

These third parties are only authorized to use your information as needed to provide their services to us.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Keep your shopping cart and preferences active
• Analyze site traffic and usage
• Personalize your browsing experience

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

5. Your Privacy Rights

If you are a U.S. resident, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data, where applicable

To make a request, please contact us at [insert your business email address]. We may verify your identity before processing your request.

6. Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, or unauthorized access.

Payment information is processed securely by our payment partners and is not stored on our servers.

7. Email Communications

If you subscribe to our email list, you may receive updates, promotions, or product announcements. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: hello@infiniteacandles.com

Last updated: October 1, 2025

Welcome to InfiniTea Candles.

By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase or using our site.

1. Overview

These Terms of Service govern your use of the InfiniTea Candles website, including any purchases, services, and content provided through the site. By visiting our site or purchasing something from us, you agree to be bound by these terms.

We reserve the right to update, change, or replace any part of these Terms at any time. The most current version will always be posted on this page.

2. Online Store Terms

• You must be at least 18 years old or using the site under the supervision of a parent or guardian.
• You agree not to use our products or services for any unlawful or unauthorized purpose.
• You agree not to violate any laws in your jurisdiction, including intellectual property laws.

3. Product Information

We make every effort to display product descriptions, pricing, and availability accurately. However, we do not guarantee that all information is error-free.

We reserve the right to:

• Correct any errors, inaccuracies, or omissions at any time
• Modify or discontinue products or pricing without prior notice

4. Orders and Payments

• By placing an order, you agree to provide current, complete, and accurate information.
• We reserve the right to cancel or refuse any order placed if fraud or unauthorized activity is suspected.
• Payments are processed securely through third-party payment processors. We do not store payment information.

5. Shipping and Delivery

• We currently ship to all U.S. states.
• Shipping times and costs are provided at checkout and may vary depending on location and carrier.
• Once the product has been shipped, InfiniTea Candles is not responsible for delays caused by the shipping carrier.
• Lost or damaged packages must be reported promptly for resolution.

6. Returns and Refunds

We want you to love your purchase. If you’re not satisfied:

• Unused and unopened products may be returned within 30 days of delivery.
• Customers are responsible for return shipping unless the product is defective or incorrect.
• Refunds will be issued to the original form of payment once the returned product is received and inspected.

For return instructions, contact us at hello@infiniteacandles.com.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, product designs, and other materials—is the property of InfiniTea Candles or our content providers and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• InfiniTea Candles shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products.
• Our total liability for any claim shall not exceed the amount you paid for the product in question.

Use of candles and lighting products must follow all provided safety instructions. We are not responsible for damage or injury caused by misuse.

9. Third-Party Links

Our site may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these sites.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

11. Termination

We reserve the right to suspend or terminate your access to the website or services at any time if you violate these Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at: Hello@infiniteacandles.com